Please keep in mind emergency travel documents are not available outside of office hours except in cases of genuine emergencies. Consult our Opening Hours and Closed Days.

You may need to arrange a new flight and new accommodation to allow you time to obtain a travel document.

1. Obtain a police statement of loss or theft

If your passport is lost or stolen you should immediately report this to police and make a report.

A list of police stations for Belgium is available online (enter your postcode in the search box). Many police officers in Belgium have some level of English, so you should be able to communicate in English. It is useful to bring a scan or picture of your lost or stolen passport when making a police report.

Please note that once your passport is reported lost or stolen, it can no longer be used for travel, even if found.

2. Requirements for issuing of Emergency Travel Documents

You will need to present in person at the Embassy in Brussels with the following:

• Your original police report.
• Two passport photographs (most metro/train strain stations have photo booths).
• Proof of travel home (e.g. flight confirmation email, ferry booking).
• The relevant fee (€30 during working hours, €110 outside of working hours).
• Evidence of your identity/citizenship. If you do not have alternative photo ID, you may be asked to provide additional documents relating to your identity and citizenship. 

The issuing of replacement travel documents is subject to fraud and security checks, aimed at maintaining the overall integrity of the passport service.

3. You should contact the Embassy to make arrangements for an alternative travel document.

If you are in an emergency situation requiring urgent travel (such as the death or serious illness of a family member):

Contact the Embassy Duty Officer on +32 499 585 328. Please note that this number should only be used on Closed Days or outside of normal working hours. You will be asked to leave a voicemail message.

When you leave a message, clearly state your full name, contact telephone number, the nature of the emergency, and where you are now.

The Duty Officer voicemail is the only continuously monitored way to contact the Embassy outside of office hours. We will return your call as soon as possible.

During office hours, please contact the Embassy directly.