Our customer care team is available to handle queries from 09:00 – 16:30, Monday to Friday (excluding Bank Holidays)
Please note that while all webchat operators are staff of the Department of Foreign Affairs and Trade, this software solution is powered by a third party: Comm100.
Further information available at:
Track your Passport
You can track the progress of your Passport/Passport Card application using your 11-digit application number.